IT SERVICES
Ensure Your IT Managed Services are Cost Effective, and Efficient.
IT Stability without Huge Spending? Introducing Our Business IT Services. Select the Bundled Package that works best for you.
Free up your internal staff for the higher-return projects and leave the ongoing responsibilities of monitoring, managing, securing, and troubleshooting your systems to TechSoft Systems, Inc. Customizable managed services options are available to meet your specific needs to minimize IT business interruptions. TechSoft Systems can assist on daily responsibilities, special projects, or to execute tasks on demand that the internal team lacks the staffing, time, or expertise to handle.
Our senior-level engineers are always available to provide clients with fast, technical support. We provide IT support by email, telephone, and remote access, as well as on-site visits – whatever it takes to get you up and running as quickly as possible.
Our IT services allow your team to focus on more meaningful, high-impact work. We provide flexibility and scalability to meet unforeseen changes and challenges in your business.
IT Service Offerings
Network Support & Services
◉ 24x7x365 Monitoring
◉ Uptime & Performance Monitoring
◉ Asset Discovery (Shadow IT)
◉ Configuration Changes
◉ Troubleshooting
◉ Proactive Maintenance
◉ Firmware Updates
◉ Device Configuration Backups
◉ Network Traffic Analysis
◉ Asset Decommissioning & Recycling
◉ Consulting & Industry Expertise
◉ Co-Managed Solutions Available
Server Support & Services
◉ 24x7x365 Monitoring
◉ Windows, Mac, and Linux Servers
◉ Backup & Disaster Recovery Services
◉ Patch & Update Management
◉ Proactive Maintenance
◉ Asset Decommissioning & Recycling
◉ Consulting & Industry Expertise
◉ On-Premises, Private Cloud, & Public Cloud
◉ Virtualization (Hyper-V, VMware, XenServer, KVM, etc.)
◉ Co-Managed Solutions Available
Workstation Support & Services
◉ 24x7x365 Monitoring
◉ Proactive Maintenance
◉ Comprehensive Laptop & Desktop Computer Support
◉ Consulting & Industry Expertise
◉ Co-Managed Solutions Available
◉ Patch & Update Management
◉ Comprehensive Laptop & Desktop Computer Support
◉ Installation, Migration, and Refresh Services
◉ Remote Worker Solutions
Help Desk Support
◉ 24x7x365 Rapid Response
◉ Remote User Assistance
◉ Managed VPN Access
◉ Communicative & Knowledgeable U.S.-Based Help Desk Staff
◉ On-Site & Remote Support Services
◉ Co-Managed Solutions Available
Procurement
In today’s supply chain climate, finding equipment that is in-stock is difficult. TechSoft Systems makes this process easy for you. Tell us what you need, your budget, and we will search our 1800+ manufacturers and suppliers to find the right device for you. Our sales team works closely with our technicians and engineers to ensure that there are no surprises for you at the end of the sale. We have access to the same brand-name manufacturers, distributors, and stock that the large online retailers do, such as:
◉ Lenovo
◉ HP
◉ Dell
◉ APC
◉ Sonicwall
◉ Cisco Meraki
◉ Sonicwall
◉ Aruba Networks
3rd Party & Vendor Management
TechSoft Systems has relationships and partnerships with many suppliers and vendors of Information Technology services, solutions, hardware, software, and peripherals. We can serve as your single point of information for all full-time and outsourced stakeholders.
As a result you will receive the necessary level of visibility and accountability that is a critical stepping stone to better service, automation, and optimization. Whether that third party is an external service agent or a vendor that supplies parts, we will track and manage all of the parties that participate in your service supply chain.
